The Technology Department provides technical support for all CCRESA technology devices including laptops, desktops, printers, scanners and servers and ensures reliable network service access to email, calendaring programs, web services and more. Technology Department staff also schedules meetings and assists with conference needs in the CCRESA Conference Center including audio/visual needs such as computers, projectors and microphones. The Technology Department continuously works on process improvement to meet the evolving needs of the RESA and local school districts.
The Data Support Services team provides training, report writing, state reporting, application support, application maintenance, and server support.
The Technical Support Services team schedules on-site visits by technicians. The staff provides technical implementation and support for software and hardware used in the District. This includes planning, researching, implementing, managing and supporting all end-user technologies.
Please contact the Help Desk for any technical support requests.
Contact Information:
Email helpdesk@ccresa.org
Internal extension 2300
Direct dial 989-224-5623
Please use our new account portal to update your network password. This will update your password for Skyward, Google, and your computer login.
Peter Klein, Technology Services Director
Email: pklein@
ccresa.org
Phone: (989) 224-6831 Ext. 2395
Help Desk , All Technical Support Inquiries
Email: helpdesk@
ccresa.org
Phone: (989) 224-6831 Ext. 2300
Steve Cameron, Data Support Specialist
Email: scameron@
ccresa.org
Phone: (989) 224-6831 Ext. 2345
Michelle Gorby, Data and Technology Support Specialist
Email: mgorby@
ccresa.org
Phone: (989) 224-6831 Ext. 2310
Seth Gurd, Technology Support Technician
Email: sgurd@
ccresa.org
Phone: (989) 224-6831 Ext. 2304
Luke Kaiser, Lead Data Support Specialist
Email: lkaiser@
ccresa.org
Phone: (989) 224-6831 Ext. 2339
Matt Ryan, Technology Support Technician
Email: mryan@
ccresa.org
Phone: (989) 224-6831 Ext. 2304